New Deal Complaints
View complaints about New Deal courses



DWP Jobcentre Plus New Deal Programme Provision Complaints & Flexible New Deal

Careers Development Group refusal to reimburse travel without New Deal travelcard

leave a comment

Careers Development Group (CDG) in South London were ripping off New Deal participants who didn’t have a travelcard claiming a New Deal travelcard was mandatory, and ripping off those with weekly tickets. Read the rest of this entry »

Cambridge Jobseeker felt “humiliated and degraded”

2 comments

A job seeker felt humiliated and degraded after attending a New Deal course which involved nothing other than watching DVDs, regular walks in the park and newspaper tower contests. Read the rest of this entry »

Written by New Deal Complaints

April 21st, 2010 at 1:39 pm

Scout Enterprises job finding course

one comment

“I’m on a thirteen-week job finding course that the Job Centre referred me to run by a company called Scout Enterprises. I can’t say I’ve learnt much” Read the rest of this entry »

Written by New Deal Complaints

April 21st, 2010 at 12:49 am

Flexible New Deal / New Deal Provider in Dispute: Other

Reported New Deal offences , ,

Timesheets are fraudulently filled in

6 comments

Another New Deal fraud. Pertemps falsify paperwork stating participants have attended twice the amount they actually have. Read the rest of this entry »

Written by New Deal Complaints

April 20th, 2010 at 12:31 pm

YMCA Training breaches Data Protection Act 1998

2 comments

A complaint about YMCA Training a New Deal prime contractor keeping New Deal participants’ personal details longer than necessary then forwarding them on without consent to a third party statistics company who tracks surveys. Read the rest of this entry »

Written by New Deal Complaints

April 19th, 2010 at 11:56 pm

New Deal: free labour, boredom and higher living costs

5 comments

A Complaint about CDG Training where a participant had been made to sit around doing nothing all day and first day tests of questions such as “20p + 5p”, restrictions of going to the toilet and restrictions on what to wear. Also criticism on the cost of New Deal course attendance with the budget allocated to participants. Read the rest of this entry »

Written by New Deal Complaints

April 19th, 2010 at 11:29 am

Enough is enough: complaint to New Deal Personal Adviser

15 comments

Pertemps was too much for one university graduate. She decided to complain to their New Deal Personal Adviser after being inspired by reading this site and give New Deal Scandal a copy of the letter. We have published it here for you to read. Read the rest of this entry »

New Deal for Young People does not work

3 comments

A complaint regarding continuously completing New Deal (NDYP) courses because they do not offer qualifications, new skills, training and work experience to secure sustainable employment Read the rest of this entry »

Written by New Deal Complaints

April 18th, 2010 at 10:00 am

Flexible New Deal / New Deal Provider in Dispute: Jobcentre Plus

Reported New Deal offences

Fraud cases ignored because they aren’t widespread enough

2 comments

DWP were aware of numerous fraud cases up and down the country with different providers for over 8 years but didn’t take action due to each case being too small, claims an ex-DWP employee. Read the rest of this entry »

Written by New Deal Complaints

April 17th, 2010 at 9:55 pm

Flexible New Deal / New Deal Provider in Dispute: Jobcentre Plus

degree not necessary on your CV here

15 comments

“The woman who typed it suggested I took my degree off my CV as a means to helping me getting an unskilled job because if you have a degree it can actually hinder you rather than help you as an employer will bin your CV thinking that you’re over qualified for the job; so I did.” Read the rest of this entry »

Written by New Deal Complaints

April 17th, 2010 at 9:18 am

A4e ‘Sugar Daddy’ employee targets vulnerable in-debt client

16 comments

This complaint is probably one of the most serious and shocking I have heard. The complaint is an in depth account of a young woman’s experience at Action 4 Employment – the largest New Deal provision prime contractor and training provider. I can only advise others who are intending to go on a New Deal, Flexible New Deal or other training course with A4e that they take steps for their own safety. A4e have not yet responded to the complaint. A long read – but will be worth it. Read the rest of this entry »

Job Centre New Deal waste of time? Play Games

58 comments

A complaint regarding someone on New Deal for Young People (NDYP) who spent 2 weeks of his Gateway 2 Work course playing games such as Jenga and when sent for an interview with Pizza Hut was used to cover rush hour for four hours with no training opportunities. Read the rest of this entry »

Written by New Deal Complaints

April 16th, 2010 at 8:28 am

Options not explained to Jobseeker

11 comments

A complaint where New Deal options were not explained to the client. Read the rest of this entry »

Written by New Deal Complaints

April 15th, 2010 at 8:05 pm

Just like being back at school

4 comments

A Pertemps People Development Group complaint. Read the rest of this entry »

Written by New Deal Complaints

April 15th, 2010 at 7:15 am

Working Links Flexible New Deal complaint

12 comments

So it hasn’t been long, perhaps the first Flexible New Deal complaint? Read the rest of this entry »

Written by New Deal Complaints

February 19th, 2010 at 6:36 am

Flexible New Deal / New Deal Provider in Dispute: Other

Reported New Deal offences

New Deal violates Human Rights – Slavery

one comment

An interesting case where someone argued that New Deal was against Human Rights (not precise wording) stating it was a form of “modern slavery”. Also argues the Tribunals independence.

Read the rest of this entry »

Written by Flexible New Deal Scandal New Deal Complaints Administrator

January 23rd, 2010 at 3:10 pm

Flexible New Deal / New Deal Provider in Dispute: Jobcentre Plus

Reported New Deal offences

flexible New Deal | Benefit Busters | New Deal Scandal | Part of the New Deal Scandal network affiliated to Ipswich Unemployed Action group. | New Deal Contracts published